Privacy Policy
Privacy Policy
Last updated: August 31, 2026
Amelia Leo ("we", "our", or "us") operates this website and online store, including all related features, content, tools, and services (collectively, the "Services"). Our store is powered by Shopify, which allows us to provide these Services.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our Services, make a purchase, or communicate with us.
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
Personal Information We Collect
"Personal information" means information that identifies you or can reasonably be linked to you. We may collect the following types of personal information:
- Contact information: Name, email address, phone number, billing address, and shipping address.
- Payment information: Payment details, payment confirmations, and transaction history, which are processed securely by Shopify and/or our payment providers.
- Account information: Username, password, and account preferences, where applicable.
- Order and transaction information: Products viewed, added to your cart, purchased, returned, or exchanged.
- Communications: Information you provide when contacting us by email or through customer support.
- Device and usage information: IP address, browser type, general location, device information, and interactions with our website through cookies and similar technologies.
Sources of Personal Information
We may collect personal information from:
- Direct interactions: When you browse our website, place an order, create an account, or contact us.
- Automatic collection: When you interact with our website through cookies, pixels, and similar technologies.
- Service providers: Such as Shopify, analytics providers, shipping companies, and payment processors.
- Marketing and third-party integrations: Where permitted by applicable law.
How We Use Your Personal Information
We may use your personal information for the following purposes:
Providing and Improving Our Services
- Processing orders, payments, shipping, returns, and exchanges
- Managing your account, where applicable
- Providing customer support
- Improving our website, products, and services
- Personalising your shopping experience and product recommendations
Marketing and Advertising
- Sending promotional emails, where permitted and where you have consented or where otherwise permitted by law
- Providing relevant advertising and marketing based on your browsing activity or purchase history
- Measuring the effectiveness of our advertising and marketing campaigns
You may unsubscribe from promotional communications at any time by following the unsubscribe instructions included in our emails.
Security and Fraud Prevention
- Verifying account activity
- Detecting, investigating, and preventing fraudulent, unlawful, or suspicious activity
- Protecting our website, customers, and business
Customer Service
- Communicating with you
- Responding to questions, requests, and customer service enquiries
- Providing updates regarding your orders
Legal and Regulatory Obligations
- Complying with applicable laws and regulations
- Responding to lawful requests from authorities
- Protecting our legal rights and interests
How We Share Your Information
We may disclose your personal information to:
- Shopify: For website hosting, ecommerce functionality, payments, analytics, and related services.
- Service providers: Including payment processors, shipping carriers, fulfilment providers, customer support providers, and analytics services.
- Advertising and marketing partners: Where permitted by applicable law.
- Business partners and affiliates: Where reasonably necessary to operate our business.
- Government authorities and legal entities: Where disclosure is required by law or necessary to comply with a lawful request.
We do not sell your personal information for money.
Shopify
Our online store is hosted and powered by Shopify. Shopify may collect and process personal information in connection with providing its platform and services to us.
For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, content, or policies of third-party websites. We encourage you to review the privacy policies of any third-party website before providing personal information.
Children's Privacy
Our Services are not intended for children who are not legally permitted to use online shopping services without parental or guardian consent.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.
Data Security and Retention
We take reasonable measures to protect your personal information against unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, including fulfilling orders, providing services, complying with legal and accounting obligations, resolving disputes, and enforcing our agreements.
Your Privacy Rights
Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information where legally applicable
- Withdraw consent to marketing communications
- Request a copy of certain personal information we hold about you
- Object to or restrict certain processing activities where applicable
To exercise any applicable privacy rights, please contact us at:
Email: info@amelialeo.com
We may need to verify your identity before processing certain requests.
International Data Transfers
Your personal information may be processed, stored, or accessed in countries outside Australia, including countries where our service providers operate.
Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal information.
Cookies and Similar Technologies
We use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our website, improve our Services, and support marketing and advertising activities.
You may be able to control or disable certain cookies through your browser settings. Some website features may not function correctly if cookies are disabled.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, services, technology, or legal requirements.
Any changes will be posted on this page, and the "Last updated" date will be updated accordingly.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Amelia Leo
Email: info@amelialeo.com