Shipping & Delivery Policy
Shipping & Delivery Policy
Order Process
- Add your desired items to your cart.
- Proceed to checkout.
- Enter your shipping information accurately and completely.
- Select your preferred payment method and complete your order.
- Once your order is confirmed, it will be processed and prepared for shipment.
Shipping Costs
- Free shipping is available on all orders across Australia.
- There is no minimum purchase amount required.
How We Ship
- Orders are shipped with tracked international shipping and delivered through local carriers within Australia.
- This allows you to track your package throughout its journey and helps ensure a reliable delivery experience.
Payment Methods
- Our checkout is secure and encrypted.
- Your payment information is securely processed and protected.
Accepted payment methods may include:
- Credit and debit cards (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
- Other secure payment methods available at checkout
Shipping Updates & Tracking
- Once your order has been dispatched, you will receive an email containing your tracking number and a tracking link.
- Tracking information may take 1–3 business days to update after your order has been dispatched.
- If you have any questions regarding your tracking information, please contact us at info@amelialeo.com.
Possible Delays
Shipping delays may occasionally occur due to:
- High seasonal demand
- Customs processing
- Increased postal or carrier volumes
- Weather conditions
- Circumstances outside of our reasonable control
We always do our best to ensure your order is processed and delivered as quickly as possible.
Processing Time
- All orders are generally processed within 1–3 business days after the order is placed.
- Orders placed during weekends or public holidays will begin processing on the next business day.
- You will receive a confirmation email once your order has been processed and prepared for shipment.
Delivery Time
- Once your order has been processed and dispatched, delivery within Australia generally takes 5–10 business days, depending on your location and the shipping carrier.
- All orders include tracking.
Please note that delivery times are estimates and are not guaranteed. Unexpected delays may occur due to circumstances outside our control.
Need Help?
If you need assistance with your order, shipping, or delivery updates, please contact our customer support team:
Email: info@amelialeo.com
We're always happy to help.